Casino Days Guide: How to Register, Claim Free Spins & Withdraw Winnings
Before depositing at any online casino, take five minutes
Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip. From verifying your account to understanding wagering requirements, this guide walks you through everything you need for a smooth start at Casino Days online casino.
Prerequisites
- A valid email address and a mobile phone number for verification.
- A government-issued ID (passport, driver’s license, or national ID card) for KYC checks.
- A payment method accepted by the casino: credit/debit cards, e-wallets (Skrill, Neteller), or bank transfer.
- Stable internet connection — the platform works best on a modern browser or as a mobile-optimized PWA.
- Minimum age of 18 or the legal gambling age in your jurisdiction (check local laws).
- Be aware that winnings from a Curacao-licensed operator may be subject to local income tax — always consult a tax advisor.
Step-by-Step Sign-Up
- Visit the official Casino Days website. Click the ‘Sign Up’ button in the top-right corner.
- Complete the registration form: enter your email, create a secure password, and select your currency.
- Verify your email by clicking the link sent to your inbox. Without this, withdrawals will be blocked.
- Log in and navigate to the ‘Promotions’ page to opt into the welcome offer. At this point, you can find Casino Days online casino to access the latest free spins deals.
- Make your first deposit (minimum usually €10). The bonus and free spins are credited automatically if you opted in.
- Complete the KYC process by uploading your ID and proof of address. This step is mandatory before any withdrawal.
Wagering Calculation
Understanding wagering requirements is critical. Let’s say you receive a 100% deposit bonus up to €200 plus 50 free spins. The bonus money typically comes with a 35x wagering requirement on the bonus amount only.
Example: You deposit €100 and receive €100 in bonus funds. Wagering = €100 × 35 = €3,500. You must place bets totaling €3,500 before any winnings from the bonus become withdrawable.
Free spins calculation: Assume 50 free spins each worth €0.10 (€5 total). Winnings from free spins are usually converted to bonus money with the same 35x wagering requirement. So, if you win €10 from free spins: wagering = €10 × 35 = €350.
Total wagering: €3,500 (deposit bonus) + €350 (free spins winnings) = €3,850. Only bets on eligible games (slots often contribute 100%, table games may contribute less) count toward this target.
Formula: Total Wagering = (Bonus Amount × Wagering Multiplier) + (Free Spin Winnings × Wagering Multiplier). Always check the specific terms in the promotion — some bonuses have a 40x or 50x multiplier.
Financial Operations
Deposits are instant for most methods (credit cards, e-wallets). Minimum deposit is €10, maximum varies by method. Withdrawals are processed within 24–72 hours after KYC approval. E-wallet withdrawals are fastest (24 hours), while bank transfers may take 3–5 business days. The casino does not charge fees, but your bank or e-wallet provider might. Always verify the withdrawal limit per transaction (often €4,000 per week).
| Payment Method | Deposit Time | Withdrawal Time | Min. Deposit |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 days | €10 |
| Skrill | Instant | 24 hours | €10 |
| Neteller | Instant | 24 hours | €10 |
| Bank Transfer | 1–3 hours | 3–5 days | €20 |
Licence & Player Protection
Casino Days operates under a Curacao eGaming licence (No. 8048/JAZ). This means the casino follows anti-money laundering (AML) and responsible gambling policies. SSL encryption protects your data. For dispute resolution, players can contact the Curacao Gaming Control Board. Important: Curacao-licensed casinos are not subject to strict EU regulations, so winnings may be taxed in your home country — always report your gambling income if required by local law.
When Things Go Wrong
Even with best practices, issues can arise. Here are five common scenarios and solutions:
- Account verification rejected: Ensure documents are clear, not expired, and match your registered details. Resubmit with higher resolution scans.
- Bonus not credited: You may have missed the opt-in step. Contact live chat support with your deposit receipt.
- Game not loading: Clear your browser cache, disable ad-blockers, or try a different browser. If using the PWA, reinstall it from the browser menu.
- Withdrawal pending for days: Check if you have outstanding wagering requirements. If not, contact support with your withdrawal ID.
- Account locked: This usually happens due to multiple failed login attempts. Use the ‘Forgot Password’ feature or contact support to unlock it.
Worth Knowing
If your withdrawal is delayed beyond 72 hours (after KYC approval), take these steps:
- Step 1: Check your email for any requests for additional documents.
- Step 2: Log in and verify the withdrawal status in the transaction history.
- Step 3: Contact live chat (available 24/7) with your username and withdrawal ID. Politely ask for an update.
- Step 4: If no response within 24 hours, email the compliance team at compliance@casinodays.com.
- Step 5: As a last resort, file a complaint with Curacao eGaming (info@curacao-egaming.com) — include your player ID, dates, and correspondence.
Typical resolution time: 1–3 business days after contacting support.
Need to Know
How do I claim Casino Days free spins?
Free spins are usually part of the welcome package or a reload promotion. Opt in via the promotions page, make the qualifying deposit, and the spins are credited automatically. Always check the wagering requirements on free spin winnings.
Is there a Casino Days app for mobile?
Casino Days does not have a dedicated app in app stores. Instead, the site is fully optimized for mobile browsers and works as a progressive web app (PWA). Add it to your home screen from Safari or Chrome for a near-app experience.
What documents are needed for KYC verification?
You need a copy of your passport or driver’s license (front and back), and a utility bill or bank statement dated within the last three months. Ensure your name and address are clearly visible.
How long do withdrawals take?
After KYC approval, e-wallet withdrawals usually process within 24 hours, credit cards within 1–3 days, and bank transfers in 3–5 business days. Weekends and public holidays may cause delays.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits under the ‘Responsible Gambling’ section in your account settings. You can also self-exclude for a period.
What happens if I close my account with a pending withdrawal?
Contact support immediately. Withdrawals in processing may still be paid out if the request was submitted before account closure. Otherwise, funds are forfeited.
Are there country restrictions?
Yes, players from certain countries (e.g., United States, United Kingdom, Netherlands) are not accepted. Check the terms and conditions for the full list.
How do I opt out of marketing emails?
Log in, go to ‘Account Settings’, and uncheck the ‘Marketing Communications’ box. Alternatively, click the ‘Unsubscribe’ link in any email.
Closing this guide, remember that responsible gambling is key. Always set a budget, read the bonus terms carefully, and never chase losses. With the steps above, you are ready to enjoy a secure and informed experience at Casino Days.